If you think your computer may have been infected or compromised, or if you try to remove viruses or other threats from your computer but it is continually getting re-infected:
* Do not use your computer to access bank accounts on-line, to buy anything on-line or to access any on-line accounts that contain your bank account details, credit card details, or any other personal information.
IMPORTANT
Contact us immediately by using our Live support service* or submit a Support Ticket using our Help Desk feature for less urgent matters.
Simply Login to use our free Live Chat module, for instant FREE advice and/or Tuition.
Alternatively you can use our FREE safe Live Desktop support service.
(Register today for free 30 minute assessment session)
If you cannot receive help from us immediately:
* We recommend the following guidelines.
* Disconnect your computer from the Internet or network.
* Shut your computer down to avoid further data corruption.
Tip:
* Restart your pc in safe mode*,
* scan pc for threats using an up to date anti-virus product, most will scan in safe mode.
* Safe mode is achieved by pressing the F8 key during Windows start-up process.
Click here for more detailed information.
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